Refund returns

Cancellation and refund:

  • If you change your mind about a purchase made on this site, you can request a cancellation or a refund to the account used for payment within 14 days from the date of payment, provided that you have not downloaded the received files.

  • It is impossible to refuse the purchased product, which has already been downloaded, unless technical flaws in the file have been identified that do not allow them to be used.

Return conditions:

  1. For a refund, you need to send a request to info@irenmorgulis.com with a description of the reason for the return and your order number.

  2. Refunds are made within a few days of the return being approved by a support employee. Sometimes it takes more time, but no more than 10 working days.